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Why Choosing a Conveyancer Blind is Costing Homebuyers Four Months (and £400m)

Average house completions now take 120 days whilst top conveyancers finish in 13 weeks. The problem? Homebuyers can't tell them apart until it's too late.

TRUVERI Market Insights

TRUVERI Market Insights

Why Choosing a Conveyancer Blind is Costing Homebuyers Four Months (and £400m)

Picture this: you've found your dream home, made an offer, and now you're waiting. And waiting. Four months later, you're still waiting whilst your conveyancer chases missing documents and your anxiety levels rival your mortgage debt. Welcome to the state of British conveyancing in 2025, where the average completion time has ballooned to 120 days (that's 60% longer than 2007, if you're keeping score).

But here's the kicker: whilst most transactions drag on for 20 weeks, a handful of firms are completing in just 13. Some simple freehold deals? Six to eight weeks. What do these top performers know that others don't? More importantly, how can homebuyers actually find them?

The Crisis in Numbers

The statistics paint a rather bleak picture. Average completion times now hit 120 days, with sale transactions stretching to a soul-destroying 160 days. One in three transactions fail entirely, costing the market £400 million annually. Meanwhile, conveyancing fraud has reached epidemic proportions, with losses of £11.7 million between April 2024 and March 2025. The average loss per residential fraud case? A rather alarming £78,393.

August 2025 brought a particularly sobering wake-up call when Anopkumar Maudhoo was convicted for an £8.5 million fraud across 75 properties. This isn't some sophisticated criminal mastermind operating from a secret lair. These fraudsters use payment diversion, email hacking, and highly authentic fake communications. Every transaction now carries fraud risk, yet many firms still rely on basic manual checks that wouldn't catch a cold, let alone a criminal.

The regulatory environment hasn't helped matters. The Economic Crime and Corporate Transparency Act 2023 gave the SRA unlimited fining powers (previously capped at £25,000), with consultation examples showing potential penalties of £2.34 million. Anti-money laundering compliance has become the top enforcement priority, with 78 firms actioned and 44 fined a total of £556,832 in 2023-24 alone.

What Top Performers Do Differently

Whilst the national average languishes at 20 weeks, firms like Juno Legal consistently complete in 13 weeks. Their Q4 2024 average hit just 12 weeks, with same-firm transactions (where they represent both sides) completing 1-2 weeks faster still. This isn't magic. It's process optimisation, technology integration, and obsessive client communication.

The secret sauce involves front-loading work, comprehensive upfront checklists, and early search ordering. Top performers use automated status updates and client portals offering 24/7 access. They've invested in case management systems that actually integrate with search providers, digital ID verification, and real-time bank account checkers. They're implementing Confirmation of Payee checks, facial recognition systems, and biometric authentication.

Most crucially, they've recognised that 69% of clients prefer entirely digital conveyancing services and 42% want automated updates. They're not just meeting these expectations; they're exceeding them whilst simultaneously reducing fraud risk and completion times.

The Government Reform Catalyst

The government clearly noticed the problem. Their home buying and selling reform consultation (running until 29 December 2025) proposes the most significant changes in decades: mandatory upfront property information, digital property packs, mandatory codes of practice, and potentially binding conditional contracts.

The projected impact? Completion times could drop by four weeks, fall-throughs could reduce from one in three to one in seven, and consumers could save £255 million annually. This isn't wishful thinking. These reforms recognise what top performers already prove: faster, smoother transactions are entirely possible with the right infrastructure.

The Transparency Problem

Here's where it gets interesting. Excellent conveyancers and mediocre ones often charge similar fees. Clients typically select based on quote comparison sites showing only price, or estate agent referrals with undisclosed financial arrangements. This creates a race to the bottom whilst obscuring the true cost: transaction failures, delays, and fraud exposure.

What if clients could select conveyancers based on verified performance metrics instead? Average completion times. Transaction success rates. Fraud prevention track records. Client satisfaction on completed transactions. Specialist expertise verified through actual transaction history.

This is the infrastructure gap the market desperately needs. Platforms like TRUVERI represent the transparency revolution government reforms require: verified professional track records that let top performers finally showcase their superiority through data rather than marketing claims.

The Competitive Advantage

For conveyancers who've already optimised their fraud prevention and completion processes, this transparency shift creates significant competitive advantage. Firms that complete in 13 weeks with near-zero fraud can finally differentiate themselves from those still operating at national average speeds.

The government consultation closes on 29 December 2025. Mandatory reforms are coming whether the industry is ready or not. The PropTech sector certainly thinks the future is bright, with investment surging from £172.38 million in 2016 to £2.66 billion in 2024. The UK PropTech market is projected to grow from £18.2 billion in 2022 to £86.5 billion by 2032.

Conveyancers who've invested in robust fraud prevention protocols, efficient workflows, and client-centric technology won't just survive the transparency revolution. They'll lead it. The question is whether you'll be showcasing 13-week completions and zero fraud incidents, or explaining why you're still operating at 20 weeks with manual verification processes.

The crisis is real. The solutions exist. The reforms are coming. The only variable is who'll be ready when verification becomes visible.

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