Privacy Policy
How TRUVERI collects, uses, and protects your personal information
Last updated: 14 April 2026
TRUVERI ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property finance intelligence platform.
We are a UK-based company and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller for the personal information we process about you.
Personal Information
- Name and contact details (email address, phone number)
- Professional information (job title, company, industry)
- Account credentials and authentication data
- Payment and billing information
Usage Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Search queries and platform interactions
- Advertising identifiers and ad interaction data (via third-party advertising services)
Property Data
- Property searches and watchlists
- Saved property information and notes
- Analysis preferences and custom reports
Service Provision
- Provide access to property finance intelligence
- Personalise your experience and recommendations
- Process payments and manage your account
- Provide customer support and technical assistance
Communication
- Send service updates and important notices
- Respond to your enquiries and requests
- Send marketing communications (with your consent)
Advertising
We display advertisements on our platform through third-party advertising networks, including Google AdSense. These services may use cookies and similar technologies to serve ads based on your prior visits to our website or other websites. Ad revenue helps us keep core platform features free for users and professionals.
You can opt out of personalised advertising at any time through your cookie preferences or by visiting Google's Ad Settings.
Legal Compliance
- Comply with legal obligations and regulations
- Prevent fraud and ensure platform security
- Enforce our terms of service
We do not sell your personal information. We may share your information in these circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform, including cloud hosting, payment processing, and customer support services.
Advertising Partners
We work with third-party advertising networks, including Google AdSense, to display advertisements on our platform. These partners may collect information about your browsing activity across websites using cookies and similar technologies to provide relevant advertisements. This data is processed in accordance with our advertising partners' own privacy policies. You can manage your advertising cookie preferences at any time through our Cookie Settings page.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Under UK GDPR, you have the following rights regarding your personal data:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your personal data
Portability
Receive your data in a portable format
Objection
Object to processing for marketing purposes
Restriction
Restrict processing in certain circumstances
We use cookies and similar technologies to improve your experience on our platform. You can manage your cookie preferences at any time.
Our advertising partners may use automated processing to determine which advertisements to show you based on your browsing activity. This processing is carried out by third-party services (such as Google) and is subject to your cookie consent preferences. You have the right to opt out of this processing at any time via our Cookie Settings or through Google's Ad Settings.
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Data Protection Officer
Email: privacy@truveri.co.uk
TRUVERI LTD
Bartle House, 9 Oxford Court, Manchester, M2 3WQ
Company Number: 16781739
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.