Professional Terms of Service

1.1 Eligibility and Application

To participate in the Professional Verification Programme, you must:

• Be a licensed and regulated property professional in the UK
• Hold appropriate professional qualifications and insurance
• Maintain valid registration with relevant regulatory bodies (RICS, SRA, FCA, etc.)
• Successfully complete our verification process
• Maintain minimum professional standards as outlined in these Terms

1.2 Verification Process

The verification process includes but is not limited to:

• Identity and credential verification
• Regulatory body registration confirmation
• Professional indemnity insurance validation
• Background checks and reference verification
• Compliance with anti-money laundering regulations

2.1 Linking Process

Verified professionals may link their transactions to our Platform by:

• Providing unique transaction reference numbers
• Submitting property addresses and postcodes
• Associating client information with transactions
• Confirming transaction completion status

2.2 Data Accuracy Requirements

As a verified professional, you warrant that all information provided:

• Is accurate and complete to the best of your knowledge
• Complies with all relevant data protection legislation
• Has been obtained with appropriate client consent
• Does not infringe on third-party rights

3.1 Regulatory Compliance

You must maintain compliance with all relevant regulatory requirements:

• Estate Agents: The Estate Agents Act 1979, Consumer Protection Regulations
• Conveyancers: Solicitors Regulation Authority (SRA) Code of Conduct
• Surveyors: Royal Institution of Chartered Surveyors (RICS) standards
• Mortgage Lenders: Financial Conduct Authority (FCA) regulations
• All Professionals: Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements

3.2 Professional Conduct

Verified professionals must:

• Maintain the highest standards of professional integrity
• Act in the best interests of their clients at all times
• Avoid conflicts of interest and disclose any potential conflicts
• Maintain appropriate professional indemnity insurance coverage
• Participate in continuing professional development as required

4.1 GDPR Compliance

All data processing activities must comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You must:

• Obtain explicit consent from clients before linking their transactions
• Process only the minimum data necessary for verification purposes
• Maintain secure systems for data handling and storage
• Respond to data subject access requests within statutory timeframes
• Report any data breaches to TRUVERI LTD within 24 hours

4.2 Client Confidentiality

You must maintain strict client confidentiality and only share information with explicit client consent or as required by law.

5.1 Professional Indemnity Insurance

You must maintain appropriate professional indemnity insurance with minimum coverage limits suitable for your profession and transaction values. Insurance must cover:

• Professional negligence and errors & omissions
• Data protection breaches and cyber liability
• Claims arising from transaction verification activities
• Third-party claims related to Platform usage

5.2 Liability Limitations

While TRUVERI LTD provides transaction verification services, ultimate responsibility for transaction accuracy and client advice remains with the verified professional.

6.1 Regular Audits

TRUVERI LTD reserves the right to conduct periodic audits of verified professionals including:

• Review of linked transactions for accuracy
• Verification of regulatory compliance status
• Assessment of data protection practices
• Review of client complaint records

6.2 Cooperation Requirements

You agree to cooperate fully with TRUVERI LTD audits and provide all requested documentation within specified timeframes.

7.1 Grounds for Suspension

TRUVERI LTD may suspend verification status for:

• Regulatory compliance breaches
• Repeated data accuracy issues
• Client complaints upheld by regulatory bodies
• Failure to maintain required insurance coverage
• Non-cooperation with audits or investigations

7.2 Termination Process

Verification status may be permanently terminated for serious breaches, with notice provided where appropriate. Terminated professionals must cease using all TRUVERI LTD verification badges and references.

Professional verification and transaction linking services may be subject to subscription fees. Current fee structures will be provided separately and are subject to change with appropriate notice.

9.1 Payment Terms

All subscription fees are payable by card in GBP (£). Failed payment will result in cancellation of subscription.

10.1 Verification Badges

TRUVERI LTD verification badges and marks are proprietary intellectual property. Verified professionals are granted a limited, non-exclusive, revocable licence to use these marks solely for the purpose of indicating their verified status on the Platform.

10.2 Proper Usage

Verification badges must be used in accordance with TRUVERI LTD brand guidelines and may not be altered, modified, or used in any way that suggests endorsement or partnership beyond the scope of verification.

Disputes regarding verification status, transaction linking, or professional conduct will be handled through the following process:

1. Initial review by TRUVERI LTD compliance team
2. Opportunity for professional to respond and provide evidence
3. Final decision by TRUVERI LTD senior management
4. Appeal process available for significant decisions